FAQS
We recommend you use LED E27 bulbs, of medium light color (4000-5000 Kelvin) to a maximum of 60-Watt, round in shape and of medium size (transparent or not) ideal for houses, offices and professional premises. You could also use lamps E27 Edison (with a wire), plumen etc for any special purposes.
It depends on the bulb; medium and strong bulbs do not cast a shadow in the room and provide ample light
All our products are designed and manufactured in Agrinio, Greece.
Having been long enough in this industry we are dealing exclusively with this type of luminaire, and we have addressed any technical or aesthetics issue which has arisen. The vertical integration in our production ensures that we have complete control over the process. Moreover, we are not dependent on suppliers except for the very basic raw materials. We manufacture the products ourselves, which means that we can tackle any problem immediately at no extra cost.We have thousands of sales around the world; 4000 assessments of 4.9/5 on ETSY. Consequently, we are among the best in the light market.
What is more, we can provide excellent After Sales Support service since we are manufacturers and not retailers/dealers.
We make sure you purchase excellent quality products at affordable prices since there are no mediators.
Finally, we constantly try to improve the quality of our products by attending seminars about interior design and European exhibitions in this field (Maison & Object Paris, Light and Building Frankfurt, Salone Del Mobile Milano) aiming at the utmost satisfaction of the customer.
Our products tend to not accumulate dust, so the care needed is minimum to none. However, if you wish to clean them, you can do so using a common duster.
The hanging lights need assembling (this kind of packaging ensures that they come to you in excellent condition at a low cost). However, the whole process takes about 2-5 minutes, no special knowledge or tools are required and there are written instructions as well as a video on YouTube.
There is a full guide in the module titled “Product categories/Suggestions by room
If you wish to mount a luminaire in the center of the living room or above the dining table and there is no output terminal, you can exchange the conventional ceiling cup with a cable and a lamp holder for a five-meter cable with a socket on one end and a lamp holder on the other end along with the appropriate accessory to install it wherever you wish.
The process is like the process for any other type of hanging light on the market. There are instructions on how to mount a hanging light with three different ways (one of them does not involve drilling the ceiling). However, there is a chance that two holes are needed for optimum fit. The use of tools is required, and the installation should be done by a licensed electrician. All safety precautions should be applied.
They are shipped within a 1–3-day period.
In case the item is defective or broken you are entitled to immediate replacement or a refund. If you want to return the item for any reason whatsoever you can do so within a 30-day period bearing the shipping cost on condition that the product is in excellent condition.
It weighs 1 – 1.5 kg which means it can be mounted on any type of ceiling.
Yes, it can be placed in an outdoor covered area with low humidity
In the module titled “Product categories/Create your own!” there is a full guide on how you can create a luminaire in your preferred color or design.
If your ceiling is very low, under 230cm it would be better to invest into indirect lighting using a table or a floor light or even a sconce. Alternatively, you could cut the cable from one of the hanging lights to 5 cm and, thus, use it as a ceiling light fixture.
It depends on the lamps you will use. You will be able to find Led lamps of A++ energy class.
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